Increase Profits with No Pain, No Change Approach
Implementing changes, even when they’re great for your business, can be tough. As the aged adage goes, aged routines die hard and it is just as true in business as it is in our individual lives. It is merely easier to take the path of no resistance and revert back to performing what we’ve usually carried out. Here is a way to skyrocket your profit potential by linking alter to pain and payoff.
Whenever I sit with a consumer who has hired me to evaluate and identify methods to streamline their business operations, we ultimately get around to what I call the “no pain, no alter” discussion. I can current a neatly packaged evaluation report with recommendations for growing efficiencies or streamlining processes, but new efficiencies and streamlining demands alter. And, alter typically meets with resistance simply because the way of performing issues has become habitual.
As the aged adage goes, aged routines die hard. It occurs just as often in one-person operations as it does in companies with 10s, 100s, or even 1,000s of workers. It is just easier to take the path of minimum resistance by performing what we have usually carried out. And, until you understand how ‘doing what you have usually done’ significantly affects your bottom line, alter is much less most likely to happen. For any alter in behavior, procedure or practice, there should be a desire for it – the benefits of alter should become much more appealing than the comfort of maintaining aged routines.
So how can a desire for alter be ignited?
That is where the “no pain, no alter” discussion starts. Quite merely, I relate the recommendations I make to real bottom-line benefits. Let me show by using a actual-existence consumer example.
In a business evaluation I did last yr for a property management business, processing tenant payments was a 4-stage procedure from the second the payment arrived, to the last posting and deposit of the funds. The business had two co-proprietors and 4 workers. 3 of the 4 workers were involved in the payment processing procedure.
Now, this may sound like no big deal to you, but maintain in mind that, as a property management business, they receive several hundreds of payments from tenants almost every week for all of the properties they manage. There are many days when no other work is tended to, and they clock overtime to procedure checks the same day they are obtained and then they clock much more overtime to catch up on the work that was cast to the aspect. The much more property contracts the business acquires, the much more time it takes to procedure payments. The much more time it takes, the much more guy hrs are clocked. The much more guy hrs needed, the much less effective – and much more pricey – the procedure turns into.
After talking with workers to understand the procedure they were using, and listening to the frustrations they were encountering, it quickly grew to become evident that the current procedure had lost substantial value. What utilized to work completely had now become not only much more vulnerable to errors, but pricey. And, with the business continuing to grow, this was not a brief-term challenge.
With minimum investigation I found that the procedure could be shortened to two steps, carried out by two workers, with one simple answer — an upgrade of the property management software program they were using.
Normally, the software program upgrade was prominently positioned in my evaluation and recommendations report. I realized, nevertheless, that the proprietors would view this as an expense that would price them much more than $2,000 and, therefore would not most likely leading their To-Do checklist.
Time for the “no pain, no alter” discussion.
In addition to recommending the software program upgrade, I comprehensive a conservative estimation of the current ‘real’ expenses linked with this procedure that primarily consisted of overtime and error reconciliation. I then comprehensive the believed resulting expenses linked with implementing the upgrade. The distinction? A cost savings of almost $7,500 a yr! That is a substantial profit leak for a small, 6-person operation.
Do you believe the proprietors were much more motivated to alter the habit that currently supports the $7,500 profit-draining leak? You bet they were! All of a sudden, it was evident that the $2,000 software program upgrade was an investment, not an expense. It carries measurable ROI.
Because the consumer could now see an instant (financial) pain, there was an improve in desire for instant (procedural) alter. Every critical procedure of your personal business should be looked at with this same “no pain, no alter” evaluation.
What is it truly costing you to do what you have usually carried out?
Determine the pain, and you’ll improve desire for alter.
Susan Carter is a small business advisor and writer of business-building books that assist small business proprietors and soloprofessionals ‘do much more with much less.’ Totally free guide chapters and ezine at: http://www.successideas.com